Smartphone Use Putting Personal Healthcare Data at Risk

Healthcare data is some of the most personal and private information we have. Legal protections and healthcare providers tightly control access to our health data for our protection.

Healthcare workers are very careful to limit access to our information — or are they?

While hospitals, physician’s offices and other healthcare facilities have controls in place to protect our privacy, not to mention protecting them from liability over the release of personal information, healthcare workers may be unwittingly risking the exposure of that data.

Through the use of their personal smartphones.

Smartphone Practices Study

Millions of Americans are using smartphones as part of their jobs, with a large number of them being personal phones. Not surprisingly, a term has been coined to cover this, Bring Your Own Device or BYOD.

The spread of BYOD has led to questions about how these devices are being used and whether they are being used securely.

A group of firms who are partners with the IT giant Cisco commissioned a study to learn how employees from several industries are using their smartphones. The results – which are consistent with some of our own personal observations – are somewhat disconcerting to those who assume strong protections are in place for our healthcare data.

Healthcare Workers Using Their Smartphones

9 out of 10 healthcare workers in the study indicated they use their smartphones for work purposes. While the study didn’t report whether sensitive or confidential data is used on the smartphones, we know at least some do so.

Healthcare workers using their smartphones for our private health data isn’t in itself necessarily a cause for concern. Combined with the rest of the results from the study, however, there is enough to cause one to wonder about the privacy of our data or that of senior loved ones, especially those living full time in nursing homes or other care facilities.

  • Only 41% of healthcare workers using their smartphones for work said they password protect their devices. That means phones that are lost or simply left unattended could put patients’ personal data at risk.
  • More than half of the healthcare workers reported using their smartphones with wireless networks or hotspots (WiFi) that are unsecured or unknown. Does the thought of personal data being available at your local coffee shop or fast food restaurant make you uncomfortable?
  • Barely half of the BYOD smartphones of health workers in the study had the Bluetooth discovery mode disabled. Bluetooth is thought to be the means by which so many celebrities and others have the photos and other contents of their smartphones compromised.

Healthcare Employers & BYOD Risks

Employers who allow, or even require, healthcare workers to use their own smartphones to access private health records have policies to address data security, right? You might think so, but it doesn’t appear that is the case often enough. Just over a third of the healthcare workers in the study said they thought their employers were prepared to address the problems that might arise.

This appears to be another case of technology racing ahead faster than companies’ policies to address the implications of its use. The healthcare industry is not alone in being under-prepared, which doesn’t really make us feel better.

Clearly action is needed by businesses and institutions to go beyond their own systems to protect our data when it’s on their employees’ smartphones, tablets and other mobile devices.

What Should WE Do As Patients & Family Caregivers?

Does this discussion have you concerned or even scared? That’s understandable, but not the reason we are publishing this post.

Bring this to the attention of healthcare providers when you have an appointment or accompany loved ones, asking them to check the security of any devices they use. We’re not suggesting you put anyone on the spot by demanding to check, as we believe the vast majority of healthcare workers are conscientious and will take action when informed.

We’re also hoping this post brings the issue to the attention of employers themselves, making them aware of the risk BYOD smartphones pose to their patients/customers. Making them think about the potential liability will probably do even more to drive home the need for change in policies and procedures, if not the ability to use personal devices for private data.

While you’re at it, think about your own smartphones and other mobile devices. Do you carry healthcare, financial or other personal information, either your own or that of loved ones, you consider sensitive? If so, are you taking appropriate precautions on your own devices?

It’s something to think about, especially with apps and all the new digital medical technology (with so much more to come) that has our smartphones playing integral roles in our lives and those of our senior loved ones.

TeleHealth Covered by Medicare: A Fit for Your Senior’s Needs?

Technological evolution — and sometimes revolution — for the benefit of our senior loved ones is one of our favorite topics here at Senior Care Corner.

We are strong supporters of the role technology can play in the well-being, both physically and mentally, for all of us as we age.

Especially exciting is the thought of what advances in technology can do to enable seniors to age in place and enjoy healthy, safe and comfortable lives in the homes of their choice.

Recently we read about a proposed bill that would expand telehealth coverage for medical care to our seniors through the Medicare and Medicaid program.

Telehealth, sometimes referred to as telemedicine, is the use of telecommunication technologies to provide healthcare services from a distance via two-way interactive communications between patients and providers.

Telehealth Coverage by Medicare

According to the Centers for Medicare and Medicaid Services (CMS) coverage is provided for Telehealth Services as follows under Medicare Part B services:

“As a condition of payment, an interactive audio and video telecommunications system must be used that permits real-time communication between you, the physician or practitioner at the distant site, and the beneficiary, at the originating site. Asynchronous “store and forward” technology is permitted only in Federal telemedicine demonstration programs conducted in Alaska or Hawaii.”

The following medical providers are allowed to provide Medicare-covered telehealth services:

  • Doctor
  • Physician extenders such as physician assistants and nurse practitioners
  • Clinical Psychologists and Clinical Social Workers
  • Registered Dietitians
  • Clinical Nurse Specialists

Coverage for telehealth has been in effect since 2001 but only in rural under-served areas where healthcare providers and seniors are not close to one another.

A newly proposed bill, called the Telehealth Promotion Act of 2012 (HR 6719), calls for an increase in the usage of telehealth nationwide. Coverage would extend to all beneficiaries covered by Medicare, Medicaid, the Department of Veterans Affairs, Tricare, federal employee health plans and the Children’s Health Insurance Program.

Hopes for Greater Access with Lower Cost

This bill is estimated to make 75 million Americans eligible for coverage of telehealth and mhealth under this proposed Act. It is seen as a win-win situation, not only to provide much needed care to those in need but also provide long term healthcare and prevention strategies to reduce the cost of providing care. This is accomplished through reduced hospital readmission rates, allowing Accountable Care Organizations (ACO) to use telehealth as a substitute for in person care, and adjusting reimbursement timelines to facilitate remote patient monitoring.

This change in service model this represents will lead to more effective and efficient use of the healthcare system, according to the bill’s supporters.  However, the bill is currently in a House subcommittee as it will likely create a situation where costs upfront may outweigh the vision for long-term cost savings.

We’re excited about the possibilities telehealth services can bring to our senior loved ones and will keep you updated on the topic.

Medicare Coverage of Durable Medical Equipment for Seniors

In a recent Senior Care Corner Radio Show, we reported a news story about a durable medical equipment (sometimes referred to as DME) provider being fined for fraudulent Medicare claims for power scooters. While many who this provider gave no- or low-cost scooters paid for by Medicare that were not deemed eligible, there are many seniors who would benefit from using a scooter or other durable medical devices.

Medicare does cover the cost of medically necessary durable medical equipment such as power chair scooters and wheelchairs as well as many other items seniors need to maintain their functional abilities.

What Will Medicare Cover and How Much Will Senior’s Pay?

Medicare Part B covers durable medical equipment, including wheelchairs, scooters, walkers and other items prescribed by a doctor for use in your senior’s home.

This equipment may be purchased outright or rented. It must come from a Medicare approved provider prescribed by a Medicare approved physician. Your senior is responsible for paying 20% of the Medicare approved amount.

If your senior’s DME provider does not accept Medicare assignment, the provider can charge any amount and your senior will be responsible for payment. In some cases, your senior may be asked to pay the full bill upfront at the time of receipt of the DME. It will be your decision to accept that arrangement or find another provider.

Some Items Medicare Part B Covers

  • Blood sugar monitoring devices and diabetic test strips
  • Canes (excluding white canes for the blind)
  • Crutches
  • Commode
  • Home oxygen and supplies, nebulizers, suction pumps, CPAP machines/supplies
  • Hospital beds and air-fluidized beds
  • Infusion pump, enteral nutrients/supplies/equipment
  • Lifts (for transfers)
  • Traction equipment
  • Walkers, wheelchairs, power chair scooters
  • Repair and replacement parts for required durable medical equipment

Items Not Covered by Medicare Part A/B:

  1. Dentures, routine dental care
  2. Eye care
  3. Hearing aids and exams
  4. Routine foot care
  5. Cosmetic surgery
  6. Acupuncture
  7. Long term care or custodial services

Medicare is an excellent source of medical coverage for our aging seniors. It is important that we are knowledgeable about the services and benefits that are available so that your senior gets their needs met and takes advantage of all the services for which they are eligible.

Caregivers should also know that there is some cost to durable medical equipment and other services under the Medicare program and these expenses will need to be taken into account when planning for aging care. There are secondary insurance policies and supplements that can help to offset these out of pocket expenses, if needed, but you and your senior must opt to enroll in these additional policies.

You can find more information at medicare.gov to help your seniors stay as independent, safe and functional as possible!

Our 50th Senior Care Corner Show! Questions from Family Caregivers

50 episodes of the Senior Care Corner Show . . . and counting! We are pleased to reach this milestone, reflecting almost two years of our biweekly show, and proud that our listenership continues to grow and benefit from our work.

We wanted to do something special for our feature segment of this episode, something we haven’t done before. Arrival of a listener question gave us the idea to use the segment to answer some of the questions we’ve gotten from our listeners and readers. We respond to them as they arrive but realize other family caregivers might have the same questions and would benefit from our answers.

We didn’t get a chance to answer all the questions we assembled but got to a number of them and hope you find our responses helpful.

Questions We Answer in This Episode

  • Senior Care Corner looks like a lot of work.  Why do you do it?
  • In your posts and video you define “family caregiver” pretty broadly so that most anything we do for seniors makes us one.  Why do you do that?
  • You talk a lot about the use of social media sites like Facebook being important to older adults.  Why is that?  My parents, and even I to some extent, see these sites as being a distraction or something more for younger people and don’t understand what seniors will get from them.
  • I would like to see you cover X topic in one of your posts.  What should I do?
  • What computer or other device should I get for my senior loved one?
  • You talk a lot about CES, the big international consumer electronics show, and how important it is for family caregivers.  Why is that?
  • Are you going to add a discussion area to Senior Care Corner?  It would be nice to have a place we could chat with others going through the same thing.

News Items in This Episode

  1. A Little of This, A Little of That for Older Exercisers
  2. High Blood Pressure May Add to Alzheimer’s Risk
  3. Bathroom Visits May Add to Sleep Problems for Seniors
  4. Cheap, Old Heart Drug May Help Elderly Heart Failure Patients

Links Mentioned by Us

We hope you enjoy this episode and come back for even more. We’re already looking forward to our 100th and are sure to have something special for that one!

There will be another episode soon answering more of the questions we’ve received and we would love to include yours. Please send it along using any of the methods above. You’ll get a personal response from us and might be helping others when we share it on the show.

Podcast Transcript – so you can follow along or read at your convenience

Seemingly Helpful Mobile Apps Prompt Security Warnings & Reminders

Phishing fears drove a recent warning for those downloading any of a number of seemingly helpful smartphone apps made for both Android and iPhone users.

The apps were 0stensibly designed to gain access to Thrift Savings Plan (TSP) accounts, which are retirement savings accounts for federal government employees and those who serve in the military.

The apps, however, were not developed by the TSP.

Officials at TSP have recommended that account holders not use these apps, as there is evidence that those who have downloaded and are using the apps to view their accounts may open themselves up to be scammed through what is known as phishing.

Phishing is when an unscrupulous person or organization pretends to be trustworthy, puts on the fascade of a known and trusted organization, or uses seemingly trustworthy apps or websites in order to obtain your passwords, user names, credit card data and other personal identity information and even your money. It is most often done via official-looking emails with links to the scammers’ websites.

The “lures” used in phishing look so real that people enter their personal information, inadvertently turning it over to scammers.

Using Apps and the Web Securely

  1. Set web browser security settings to reduce risk – the web browser connects a computer to the internet. You may want to set the security at the highest level. This may affect some websites functionality but can be enabled temporarily to allow certain sites. Remember that many, especially computer novices, may not be comfortable adjusting browser settings themselves. You might suggest they limit themselves to known safe sites until they can get assistance from their (family?) tech support.
  2. Use and maintain anti-virus and anti-spyware software – especially if shopping, checking banking accounts or performing other activities that require the entry of sensitive information.
  3. Do business only with reputable vendor sites – just because it is online doesn’t mean it is safe. Some smaller sites route transactions through bigger retailers or secure payment sites so the most sensitive part of the transaction can be completed with comfort.
  4. Check credit card and bank account statements when buying online (or buying anywhere, really) to be sure that all charges are accurate. Keep all confirmation emails with your purchases to be sure the charges are accurate. If you find discrepancies, report them immediately to the business. Avoid using debit cards online and try to use only one credit card for online purchases to make it easier to track.
  5. Be wary of emails – if an email message asks you for personal information, do not respond. Bank, credit card companies and other businesses, such as shippers (i.e. Fedex, UPS, USPS), will not request sensitive information via email. You can roll your cursor over the sender’s email address before you open it to be sure you are familiar with the address. When in doubt, call the business using a known number to determine if they need information from you.
  6. Keep your mobile devices secure – do not leave them unattended so that they are easy targets. Someone could pick them up and have access to personal information. Urge senior loved ones to use the most secure passwords they can remember and use different ones for different sites to make it more difficult to hack (you might hold a list securely if they are concerned about forgetting). Keep the mobile connectivity (wifi and Bluetooth) off when not in use.
  7. Don’t advertise that you are not home – don’t use auto responders that say you’re gone and especially not when you’ll be returning.
  8. Use caution with email attachments – even from people you know. Attachments can put your computer and personal information at risk. You can scan attachments for viruses before you open them. Turn off the automatically open attachment setting to avoid risky files. One policy for safety is to only open attachments you are expecting from known senders.
  9. Only download apps created by reputable companies into digital devices – check to be sure – and don’t enter personal information into an app unless you are absolutely sure that the app is trustworthy.

The explosion in technology makes our lives more connected and convenient, providing opportunities to enrich the lives of our senior loved ones. They can learn new information, get connected to friends and family, conduct business and have some fun.

While enriching seniors’ lives, it can also open them up to risk because criminals are more connected as well. This risk can be reduced with careful planning and caution.

Have you had any experiences with technology and your senior loved one that you would like to share? We would love to hear from you!

Talking Dogs as Companions for Seniors: Great Idea from GeriJoy

Dogs can be great companions for our senior loved ones who are aging in place, as we discussed in a recent post, especially those who are living alone. Caring for the needs of a dog can be a challenge for some seniors, some of whom are the recipients of care themselves.

Companions with whom they can converse and who can let us know if the senior is in distress or otherwise needs assistance not only help our loved ones but provide us with peace of mind as well.

That means a dog with whom our senior loved ones can carry on conversations, can provide them information and let us know when they need help would be sort of a super companion, right?

But wait, a talking dog?

GeriJoy Companions

Yes, a talking dog – in a manner of speaking (pun intended, sorry).

Enter the GeriJoy companion, the closest thing we have seen to a true talking dog. GeriJoy is…

  • A companion with whom our senior loved ones can carry on intelligent and compassionate conversations
  • Someone in whom they can confide and share what is happening and has happened in their lives
  • Available whenever the senior needs to talk, 24/7
  • Our source for updates on our loved ones, not replacing interaction from us but providing insights on their well-being when we’re not there

How GeriJoy Works

GeriJoy is a tablet-based application that is internet connected and runs on the iPad and many of the Android tablets. That’s only one side of the magic, though, as it’s what is on the other end of the internet connection that we think makes GeriJoy truly amazing.

Behind the GeriJoy companion is a flesh and blood person – called a Helper – no robots or voice response systems here. The Helper is there whenever your senior loved one chooses to interact with their dog and uses the technology to instantly provide a response appropriate to the interaction.

More than just a conversational companion (as if that weren’t a lot already), the GeriJoy Helper can provide your senior loved one with pictures or news from you and information about what’s going on in the world. Seniors don’t need to have any computer skills, nor any desire to use a computer, to receive the benefits GeriJoy provides.

GeriJoy – Something Special

Ever have those “WOW, I wish I’d thought of that” moments? Or if you didn’t get the idea at least you could make money selling it? That was us when we first encountered GeriJoy at AARP’s Health Innovation@50+ Live Pitch. Theirs is an out-of-the-box product & service that has only gotten more attractive as it has developed further and as we learn more.

Many seniors could benefit if their family caregivers would learn more about GeriJoy (you can find them here) and, yes, purchase the system and the service. Sure, there’s an ongoing charge associated with the service. It seems reasonable, though, given Helpers are available 24/7 and is lower than the cost of having a paid caregiver drop in each day to chat with our senior loved ones to see how they’re doing.

We wish well to the team at GeriJoy and the families who are utilizing the service.

Do you have a story about GeriJoy in your senior loved one’s home (or your own)? If so, please share it with our readers in a comment to this post!

Making Seniors’ Homes Safe for Aging in Place

Aging in place is a goal for seniors across the country. Many of us want to live out our lives in the home of our choice, whether our lifelong home, the home where we raised our children or a more accessible, easier to maintain home near loved ones or a favorite locale.

There are many modifications that we can make to whichever home we choose to age in place. Caregivers can help make these modifications for their senior loved ones to be sure that they are safe and able to maintain independent function.

Home Modifications for Aging in Place Seniors

  1. Lighting – be sure there is adequate lighting in the stairways, landings and hallways to prevent trip and falls. Also check adequacy of outside lighting including possibly making existing lighting motion sensitive for after dark needs without a switch.
  2. Handrails – maintain handrails so that they are firmly in place, install additional rails if they are not in place on both sides or at the correct location including on outside porches and entryways.
  3. Floor surface – update the flooring to be sure all surfaces are non-skid, reduce contrasting colors if dementia is present, remove throw rugs, repair any loose or missing boards or tiles, tack down carpeting, and remove clutter to prevent falls.
  4. Stair lift – consider installing a stair lift.  This is a chair that allows the seniors or any one with decreased mobility to sit in a chair usually with a seat belt to ascend/descend the stairs in comfort and safety. This device is not generally covered by Medicare but may be worth the purchase price to allow senior loved ones to remain independent and safe at home.
  5. Entryway – modify the front entry door to remove stairs and widen doors to make it accessible for the future.
  6. Home monitoring technology – install home monitoring devices that can alert family members and first responders if a problem occurs. There are devices that track usual patterns of daily activity and can let a caregiver know if your senior’s activity changes which may signal a problem.

Some of these tips require more than do-it-yourself skills and may require the use of a handyman or construction pro. There are numerous quick fixes that you and other family members can accomplish to make living at home safer and easier for your senior loved ones including level style faucets and door handles, motion controlled lights in the home, programmable thermostats, grab bars, hand rails, and home seniorization changes.

You may want to consult with a Certified Aging in Place Specialist (CAPS) to plan larger modifications to be sure you are making all the most effective alterations that are needed to keep your senior safe.

There may be some costs associated with home modifications for aging in place, but the improved safety and prevention of falls which could lead to loss of functional ability will far outweigh the costs.

Big Data Has Big Meaning for Seniors & Family Caregivers

Big Data and seniors? What do they have to do with each other — and what IS Big Data, anyway?

Actually, the business community’s passion for big data (depending who’s using the term it may be upper or lower case) and its analysis should mean seniors and their family caregivers will find products and services better tailored to individual needs (well, hopefully at least).

Ready or not, though, big data is here!

What is Big Data?

Big Data is commonly used to refer to the massive amount of data that’s created by and about much of what we do in our lives. There has always been data, of course, but the explosion of late has resulted in volumes so large to be impractical to analyze using traditional means. Thus big data.

Just what is this data and where does it originate? Some of this seems scary, but it’s reality. Big data comes from…

  • Purchase transactions we make in stores or online
  • Pretty much everything we do on social media sites, including our tweets, posts and pictures
  • Video feeds from security cameras, traffic cams, etc (you think the NCIS folks are the only ones using it?)
  • Searches we make on the web using Google, Bing and other search engines
  • Healthcare data
  • Videos we rent
  • Much, much, much more!

How Big Data Can Be Used

Many people were introduced to the concept of big data (whether they realized it or not) by the popular book and movie Moneyball, about the then-innovative application of mountains of statistical data to the game of baseball. Billy Beane, general manager of the Oakland A’s, used data analysis to assemble a team of players that saw competitive success against teams with much larger payroll budgets.

Companies like Amazon and Netflix use data analysis to make recommendations to customers for future purposes. Well, few do it as well as those two though many aspire to do so.

Do you have loyalty cards for your local supermarkets and pharmacies? Notice how they seem to provide coupons or suggest specials based on what you purchase?

Ever notice how the ads you see on many websites you visit seem remarkably in line with your interests? That’s no coincidence. Many of those ad placements are done through Google, who uses data from your web searches and sites you visit to target your interests.

The US Centers for Disease Control and Prevention (CDC) has many uses for big data analysis, such as tracking virus outbreaks and determining the strains of flu that each year’s flu vaccines should be designed to address.

Big Data Benefits for Seniors & Family Caregivers

It can be intimidating to think of all the data about us out there and how it can be used. While personal, little of this data is harmful to us in the way specific personal data can be used for ID theft. We have no control over the collection of a lot of the data but some of it we offer in exchange for benefits.

  • When retailers give us discounts for using their loyalty cards they are essentially paying us to let them collect data on our purchases (though much can be tracked anyway for those using checks or credit cards).
  • Search engines such as Google may use our data to target ads, but it’s those same ads that provide the revenue that makes their very useful search engines possible. How much less friendly would we find the web without them to help us find what we want?
  • Our health is enhanced by the targeting the CDC and others are able to do by analyzing the massive amounts of healthcare data.

We are going to see much greater benefits from big data and more companies learn how make use of it in their product and service offerings. We hear so much about “seniors want this” or “seniors won’t use that” but in reality there is no generic “senior” but millions of men and women with individual needs.

Companies will be using data analysis to target specific needs and interests with products and services to make their offerings more attractive to individual buyers rather than one-size-fits-all. Why will they do this? One word — competition. An edge will go to those who are more effective at meeting customers’ wants and needs, putting a premium on the understanding of customers through the data that’s available.

Something to think about next time your hand you loyalty card to the cashier, visit a website or submit a post to Facebook or Twitter.

Lactose Intolerance & Seniors: Dairy Still on the Menu

Lactose intolerance affects an estimated 12% of Americans. Are your senior loved ones among them?

You say you’ve heard of lactose intolerance but aren’t really sure what it means? We’ll fill in the blanks.

First, it’s important to understand the difference between an allergy and intolerance to a particular food so that we are not unintentionally restricting our senior loved ones’ diets.

Food Allergy vs. Intolerance

An allergy elicits an immune response with specific symptoms including anaphylaxis with respiratory distress, skin reactions and gastrointestinal symptoms. The treatment for an allergy is complete elimination of the food from your senior’s diet. A true milk allergy (actual allergy is to the protein casein) often appears in infancy and usually resolves by age three. An intolerance is a non-immune response that results in gastrointestinal disturbances after a particular food such as dairy (in this case lactose) is eaten. Often symptoms occur when the amount of lactose eaten is more than the body can handle at one time.

Did you know that each person with lactose intolerance can eat different amounts of dairy products in their diet and be free of symptoms? It is not all or nothing with lactose intolerance. Some people who are lactose intolerant have a reduced amount of the enzyme lactase which means that the lactose in foods is not digested completely leading to symptoms for some but not all.

Your senor can continue to eat some dairy in the diet even with lactose intolerance as long as it is managed. By including some dairy in your senior’s diet instead of eliminating it all, your senior will be able to receive the beneficial nutrients in dairy that they may be missing.

Lactose Intolerance: Common Symptoms

  • Gas
  • Bloating
  • Abdominal pain
  • Diarrhea
  • Bowel movements that are bulky or watery

The problem with lactose intolerance is that people will often cut out all dairy sources from their diet leading, to potential nutritional deficiencies. The nutrients in dairy foods such as calcium, potassium and vitamin D are important for your senior’s health. Eating some dairy can improve bone health, reduce cardiovascular disease, and help lower blood pressure.

The recommendations for adults over 51 years is the equivalent of three cups of milk a day. Avoiding dairy because of lactose intolerance can potentially cause seniors to be at nutritional risk.

Lactose Intolerance: Managing Seniors’ Intake of Dairy Foods

  1. Reduce the portion of milk served from 8 to 4 ounces at a time.
  2. Select other sources of dairy and include items such as yogurt, cheese and ice cream every day.
  3. Include modified versions of typical dairy foods, such as low lactose or lactose free milk, lactose free ice cream, lactose free dairy products (including yogurt) now coming to your grocery.
  4. Use lactase pills or drops that are available at the drugstore immediately before your senior consumes dairy products to help digest the lactose.
  5. Go slow with adding some dairy products back to your senior’s diet to give the intestines time to adapt to the lactose. Start with ¼ to ½ cup of milk increasing slowly over the next three weeks.
  6. Drink dairy with the meal or add to other food items such as soup or casseroles to help slow its absorption and digestion.
  7. Try foods with active or live cultures, such as Greek yogurt, as these foods have their own lactase to help digest the dairy.
  8. Try aged cheeses, which have a minimal amount of lactose naturally.
  9. Check with your doctor about your lactose intolerance symptoms.

Your senior should have a chance to fall in love with dairy again and get all the necessary nutrients he or she needs to stay healthy!

We would love to hear how you add dairy to your senior loved one’s meals!